BitPay, a major cryptocurrency payment service provider confirmed that its service had a temporary outage of Bitcoin (BTC) payments on Dec. 22.
The payments service was briefly unavailable for almost 3.5 hours on BitPay as the company was working to fix transaction issues.
On Dec. 22 BitPay Support tweeted:
BTC payments were briefly unavailable today between 1 and 4:25 PM as we worked to resolve transaction infrastructure issues. Service is restored. — BitPay Support (@BitPaySupport) December 23, 2019
Crypto Twitter Disappointed
However, a number of users reported that the service was unavailable prior to BitPay’s official notice on BTC payment issues.
A Bitpay user tweeted that the platform has disabled Bitcoin payments for all merchants, noting that the service wasn’t available at several stores.
It seems that Bitpay has suddenly disabled Bitcoin payments for all merchants. Checked a few stores – the same picture. — Alex Kaul (@alex_kaul) December 22, 2019
Another user on Twitter pointed out BitPay’s capacity to transfer API data as a major benefit of the service while criticizing the outage:
“I love your API data service but you guys gotta fix your shit. Dump bitpay and install btcpayserver, it’s embarrassing that a service called ‘bitcoinaverage’ can’t even accept Bitcoin for payment.”
Bitpay Adds Three New Stablecoins
The news comes after BitPay rolled out support for three new stablecoins on Dec. 10:
USD Coin (USDC)
Gemini Dollar (GUSD)
Paxos Standard Token (PAX)
The new listings brought the total number of BitPay-supported cryptocurrencies to six, alongside Bitcoin (BTC), Bitcoin Cash (BCH) and Ether (ETH).
As of December 2019, over 30,000 global merchants were reportedly using BitPay service, according to the firm.